Technology & IT

CIO Advisory and Reorganisation for a Swiss Software Company

Switzerland Location
Interim Director, Digital Center of Excellence Role

Digitalization

Reorganisation & Transformation

Process Management & Optimization

Mission

Interim Lead of the internal unit for digital platforms, products and processes at a Swiss software & cloud solutions provider. Reorganization of the department and transformation into an agile target operating model. Development of the medium-term digitalization strategy in collaboration with the CIO.

Approach

  • Reorganization of unit into cross-functional teams, clearly allocated to functional business domains (agile release trains)
  • Definition of roles, responsibilities and processes
  • Transfer of 20 employees to the CIO organization (staffing, change management)
  • Management of agile development process (Scaled Agile Framework)
    Development of overarching digitalization strategy

Results

  • Significantly closer integration between business and IT
  • Interdisciplinary delivery teams, aligned according to specialist areas
  • Increase in internal delivery speed and quality
  • Improved employee experience
  • Clear roadmap for all digitalization initiatives

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