Consumer Goods & Retail
Business Process Automation at a German Retail and Logistics Company
Germany
Location
Project Lead, RPA Strategy
Role
Digitalization
Process Management & Optimization
Mission
Plan and implement a proof of concept (PoC) for business process automation (RPA) for a German retail and logistics company operating in more than 90 countries. Scope: Examination of the feasibility and profitability of RPA applications in the company, ROI analysis of the use of RPA on a broad scale.
Approach
- Business process analysis to identify automation potential
- Definition of technical requirements
- Screening and selection of automation software
- Creation of the process definition documentation (PDD)
- Technical implementation of process automation
- Testing
- Documentation (setup, maintenance)
Results
- Automation of selected processes in productive environment
- Cost/benefit analysis of scaled use of process automation
- Framework for company-wide scaling of RPA strategy